Nekoby
Ultimate Cat Playground: Sisal Climbing Frame with Scratching Post and Teasing Toys for Endless Fun
Ultimate Cat Playground: Sisal Climbing Frame with Scratching Post and Teasing Toys for Endless Fun
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- SUPERIOR QUALITY: Consisting of thick and durable materials and sturdy base. The cat scratch pad is formed as a whole, and we refuse to use splicing materials, this means it has better load-bearing capacity, and the hammock designed with premium lint for cats of almost sizes. Well designed can make your cat feel safe and joyful. But please do be minded this cat tree is recommended for small cats and kittens, cats over 12lbs might be heavy for the top perch.
- COMFY AND EASEFUL: This cat tower comes with a private and cozy condo, which could contain kittens as well as adult cats, a raised nest edge is beneficial for cats to sleep comfortably on their pillows also they can enjoy the scenery out of the window.
Shipping Policy
Shipping Policy
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Mexico, Central America, South America
15-30 Business days
*This doesn’t include our 2-5 day processing time.
Refund and Returns Policy
Refund and Returns Policy
Full refunds are given as long as a return request is communicated in under 15 days of receiving the order. Free exchanges are given as long as a return request is communicated in under 30 days of receiving the order. Please note that our return policy does not include ear cuffs, earrings, bodysuits, catyhose, and cat apparel, which are final sale due to hygienic reasons.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shop@nekoby.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@nekoby.com.
